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FREQUENTLY ASKED QUESTIONS

Getting Started  Hide All | Show All

What is iBuyer?

iBuyer.com is a free service for buyers and sellers for all types of vehicles. Until now, sellers have been placing their supply online, hoping that demand will find it. iBuyer.com reverses this model by allowing demand to control supply. That means you, the buyer, tells the sellers what you want and they in turn bid for your business. By posting every offer for the sellers to see (and beat), we encourage competition which results, in getting you the best possible price.

Why should a buyer use iBuyer.com?

On ibuyer.com, you the buyer (and not the item), are most valuable! We give you the tools needed to encourage the seller in giving you the best possible deal and our service is entirely FREE! As part of a buyer's community you enjoy the collective strength in attracting sellers for your business, in addition to influencing the price in your favor. iBuyer.com eliminates the legwork involved in shopping and negotiating with different sellers. The uncertainty of whether you're getting a good deal or not is gone. Just sit back, relax and wait for the sellers to compete for you to offer the best vehicle at the lowest price.

Why should a seller use iBuyer.com?

In today's slow economy, finding and attracting a buyer can be very costly and might take a while. It might not even work at all. Becoming a member of the ibuyer community gives you FREE and immediate access to a pool of targeted, ready and willing buyers! It will also give you the ability to list unlimited inventories for FREE and will even help you save on advertising costs!

Who should become a member?

Any person over the age of 18, male or female, private individual or a dealer, who is interested in buying or selling any type of vehicle can be a participating member on iBuyer.com. Even if you’re not interested in buying or selling anything at the moment, you can still join to be a part of our community and participate in our blogs, chat rooms and forums. See what other people want to buy and what they’re willing to pay for it. Track your favorite buyers or items for a later date. The possibilities are endless.

Can I buy and sell using one account?

Yes! You can list unlimited buying interests and inventory in any category. As a member of iBuyer.com, you are automatically considered both a buyer and a seller.

What happens after I complete the registration form?

Once you complete the registration form, you will receive an email from iBuyer. Then you will be required to click on the activation link to verify your account and complete your profile in just 3 easy steps.
Step 1: complete your profile, tell the iBuyer community about yourself and upload your photos and/or videos.
Step 2: list your buying interest (if any) by completing a quick form or skip this step.
Step 3: upload your inventory by completing the vehicle upload form or skip and finish.

What are the Rules and Policies?

Please click on these links to visit our  Terms of Service and  Privacy Policy 

What are my responsibilities as a member of iBuyer.com?

Your responsibility as an iBuyer member is first and foremost to be truthful. Respect others and conduct fair and honest trade. When you click to accept an offer on iBuyer.com, it should be considered and treated as a binding contract.

How do I become a member?

Click the green “sign up” button on the homepage or the signup link at the top right corner of every page. Simply follow the prompts to complete the registration form and create your free account.

How can I protect my account?

You can protect your account by keeping your user name and password in a safe and secure place- you might even want to change it from time to time. If you can, use a different password than you use for other sites. Use a combination of capital letters, numbers and symbols. Do not give your user name and/or password to anyone. iBuyer will never ask you for your user name or password.

How do I report a concern?

You can report any misuses or concerns you have about an iBuyer member by clicking "Report A Concern" in the member's profile page. You can also report any issues or concerns about a vehicle by clicking on the link "Report A Concern" from the vehicle's contact panel.

Managing Your Account  Hide All | Show All

How do I get to my “My Account” page?

After you’ve logged in, click “Manage Account” in the top right corner to get to the “My Account” page. It has an “Activity Summary” in the center of the page that lets you know if there are any new messages, offers, replies, and/or new leads (alerts).

Messaging Center - How do I send and receive email?

Compose: Write a message to a favorite contact. If you would like to email any member on the site directly, go to their profile page, and click on the “Email Member” link in the contact panel. Their replies will appear in your inbox.

Inbox: View and manage received messages.

Sent Items: Keep track of emails you’ve sent.

Drafts: Save emails you haven’t finished.

Trash: Delete those you don’t want.

Buying Center - How do I manage Buying Interests, Offers and Alerts?

Start at the “My Account” page which is under the “My Buying” section on the left panel. Here you can manage all of the following buying activities:

My Buying Interest: Track, edit, delete or add new buying interests.

My Offers: Manage (accept, decline, retract, comment or counter offer) vehicles offered to you and offers you have placed on vehicles.

My Saved vehicles: Manage vehicles that you’ve found in your searches and saved.

My Alerts: Manage new leads you’ve received on vehicles that match your alert settings, or add new ones.

Selling Center - How do I manage Inventory, Offers and Alerts?

Start at the “My Account” page which is under the “My Selling” section on the left panel. Here you can manage all of the following selling activities:

My Inventory: Track, edit or delete your inventory.

Upload Vehicle: : Add new vehicles to your inventory. You can upload vehicles in the following categories: Cars & Trucks, ATVs, Boats, Buses, Commercial Trucks, Limousines, Military Vehicles, Motorcycles, PWCs, Race Cars, RVs & Campers and Everything Else, including: Fork Lifts, Lawn Mowers, Snow Mobiles, Golf Carts- the possibilities are endless.

My Offers: Manage (accept, decline, retract, comment or counter offer) vehicles you have offered and offers made on your vehicles.

My Saved Interests: Manage buyers you have found in your searches, and saved.

My Alerts: Manage new leads you’ve received on buyers that match your alert settings or add new ones.

My Profile - How do I edit my profile/account, manage favorites and blocked members?

Edit Profile: As a member, you should try to include as much information as possible about yourself, your hobbies and your interests. It will help other members learn who they are dealing with and create a more personal and friendly environment. Here you can edit your description and upload your photos and videos.
My Account: Edit your registration form. Change your username, password and any other personal information.

My Favorites: Here you can track or remove a member from your favorite contacts. If you would like to save a member to your favorites, go to their profile page and click on the “Add to Favorites” link in the contact panel. A popup form will appear with four choices. You can choose to add that member as Favorite Seller, Favorite Buyer, Favorite Friend or all. Adding a member to your favorites will also give you the ability to contact them via the “compose” link in the iBuyer Messaging Center.

Blocked Members: : Here you can track and unblock members that you have blocked on the site. When blocking a member on iBuyer, they will not be able to send you offers, emails, live chat requests, or have any other form of contact. To block a member, visit that member’s profile page and click on the “Block Member” link in the contact panel. They will not know that they have been blocked.

My Preferences:Here you can manage your preferences on the site.

Messenger: Manage and communicate with your favorite contacts via the iBuyer Instant Messenger.


Buying Tips  Hide All | Show All

How to create an effective buyer profile?

iBuyer is a thriving social networking site where you can connect with other buyers and sellers, ask questions, share ideas and, at the same time, promote your buying interest (aka what you want to buy). As a member your profile should include a description of yourself.

Try to include as many details as possible to create a more personal and friendly representation of who you really are. Share your interests, hobbies, and anything else that you would like to talk about or that you feel is important to you.
A picture is worth 1000 words. We say a video is worth 100,000 words. You should try to include as many videos and photos of yourself as possible. iBuyer is a community, and other members in the community would like to get to know and see you.

When you add your buying interests to your account, you should include all of the required criteria. If there are fields that are not a “must,” you might want to leave it as broad as possible (See: Why am I not getting any offers?). You should also include in the comments any other requirement that you might have. You should answer questions that sellers might have for you, such as: “How soon are you planning to purchase this vehicle?” “Are you financing or paying cash?” “Do you have a trade?” “Do you need help with shipping?”

How do I add my Buying Interest(s)?

Click on the “Manage Account” button on the top right corner. It will bring you to your “My Account” Page. Click on “My Buying Interest” under “My Buying” Section. You will then see a button called “Add New Buying Interest.” When you click on this button, you will see a screen asking you to enter the criteria for the vehicle that you are interested in buying.

TIP: if you make your “buying interest” extremely specific, you will limit the number of offers you receive. If you are flexible on criteria, for example: color, mileage or trim, we suggest you choose the first option in the dropdown bar- it will start with the words “all” or “any.”

Why am I not getting any offers? How can I increase the number of offers I receive?

If you make your “buying interest” extremely specific, you will limit the number of offers you receive, perhaps to the point that you receive none at all. If you are flexible on some of the criteria, we suggest you choose the first option in the dropdown bar- it will start with the words “all” or “any.” So, for example, rather than choosing a color or specifying a mileage requirement range, choose “all colors” and “any mileage”—it will increase your number of offers.

When specifying a price range, you are limiting the sellers to offer you their vehicle within that price range. If you would like to receive more offers from more sellers, you might consider choosing “any price range,” and just let them compete for you.

How do I Search for and find sellers?

From the menu bar, simply hit “Search Sellers,” and you will be able to narrow your seller search by the type of vehicle and the type of seller you are looking for. You can also use the quick search at the top of every page.

Why am I getting too many offers for vehicles I am not interested in?

If you are getting too many offers and if many are for vehicles you are not interested in, then you are should think about making your “Buyer Interest” more specific. We suggest you choose more specific requirements. So, for example, rather than choosing “any make,” actually specify a make that you might want; it will decrease the number of irrelevant offers.

How can I view and respond to my offers?

To view and respond to your offers, you must be logged into the site. Once logged in, click “Manage Account” at the top right corner. Under the “My Buying” section, click “My offers” and choose one of two subfolders: “Offered Vehicles” and “Offers I Placed.” The “Offered Vehicles” subfolder contains all vehicles that were offered to you (as a buyer) by other sellers. By clicking on the offer, you will be able to view the vehicle, the offer and communicate with the seller by accepting the offer, declining, making a comment or a counter offer.
The “Offers I Placed” subfolder contains all offers you have made on vehicles in sellers inventory. By clicking on the offer you will be able to view and retract the offer you have made or accept, decline, comment or counter their offer.

How can I set up alerts for vehicles?

Once logged in, click “Manage Account” at the top right corner and it will bring you to your “My Account” Page. Under the “My Buying” section, click “My Alerts” and choose subfolder: “Vehicle Alerts.” You will then see a button called “Add New Alert.” When you click this, you will see a screen asking you to select the desired filters to setup your alert.

How can I keep track of sellers that interest me?

From the menu bar, simply hit “Search Sellers” and you will be able to narrow your search by the type of vehicle and seller you are seeking. You can then add the sellers that interest you as a Favorite and track them in your “My Account” page under the “My Profile” section by clicking on “My Favorites.”

How can I keep track of vehicles that interest me?

From the menu bar, simply hit “Search Vehicles” and you will be able to narrow your search by the type of vehicle you are seeking. You can then click on the vehicle you are interested in and in the contact panel, click “Save Vehicle.” You can then track them in your “My Account” page under the “My Buying” section by clicking on “My Saved Vehicles.” Alternately, you can click on any sellers’ profile page to view and save their inventory.

Lots of Sellers are contacting me, but I’d still like to be proactive. What can I do?

You can click on any vehicle’s contact panel and do one of the following:

Show Interest: When clicking “Show Interest,” a form will pop-up providing you with brief questions to send a quick message to the seller. This will entice them to open communication with you.
Set Price Alert: When clicking “Set Price Alert,” it will alert you via email and in your messaging center every time the seller changes their asking price. It will also alert the seller that you are tracking their asking price. Setting a price alert might entice the seller to offer you his vehicle at a reduced price.
Make An Offer: When clicking “Make an Offer” from the vehicle’s contact panel, a form will pop-up asking you to enter your offer amount and your comments. The seller will then receive your offer and will be able to accept, decline, comment back or counter offer.

Selling Tips  Hide All | Show All

How to create an effective Seller profile?

iBuyer is a thriving social networking site where you can connect with other buyers and sellers, ask questions, share ideas and, at the same time, promote your inventory.

. As a member, your profile should include a description of yourself. Try to include as many details as possible to create a more personal and friendly representation of who you really are. Share your interests, hobbies and anything else that you would like to talk about or that you feel is important to you. A picture is worth 1000 words. We say a video is worth 100,000 words. You should try to include as many videos and photos of yourself as possible. iBuyer is a community and other members in the community would like to get to know and see you.

When you add inventory to your account, you should have the same frame of mind. The more details, photos and videos you include in your listing, the more you will increase your chance of selling your vehicle faster and for a better price.

How do I add my inventory to iBuyer.com?

Once logged in, click “Manage Account” at the top right corner. It will bring you to your “My Account” page. Click on “Upload Vehicle” under the “My Selling” section in the left column. Choose a category, fill in your vehicle information, and then follow the prompts for uploading pictures and video.

Tip: The more detailed you are, the more photos and videos you include, the stronger your sales pitch and success will be.

How to Search and find buyers?

From the menu bar, simply hit “Search Buyers” and you will be able to narrow your buyer search by the type of Vehicle you are selling and type of Buyer you are seeking. You can also use the quick search at the top of every page.

How do I see what vehicles were offered to a buyer, and at what price?

On every buyer’s profile page you’ll find a section called “My Buying Interest.” Every buying interest has a feature called “My Offer History” which shows the number of vehicles that were offered, the time of the offer and the lowest offer amount. You will also see an Orange Button called “Show History.” When you click on this button, the offer history window will extend and every vehicle that was offered to this buyer will be revealed, including the time it was offered and the amount it was offered for.

How do I offer my vehicle to a buyer?

On every buyer’s profile page you’ll find a section called “My Buying Interest.” In the “My Buying Interest” contact panel, you will see a link called “Offer me a Vehicle.” By clicking on this link, our system will search your inventory to see if you have any vehicles that match this buying interest. A form will appear asking you to choose the matching vehicle from your inventory. Enter the amount you would like to offer the vehicle for and any comments you may have. When you click “Send” on this form, the offer will be sent to the buyer and conversation will start.

Why am I not able to make an offer to a buyer?

Our system is designed to screen offers by the buyer's requirements. If you do not have a vehicle in your inventory that matches their buying interest, you will not be able to offer them a vehicle. You might consider contacting a buyer by using the EMAIL MEMBER form and asking them to review your vehicle and consider adjusting their requirements accordingly.

How can I view and respond to my offers?

To view and respond to your offers, you must be logged into the site. Once logged in, click “Manage Account” at the top right corner. Under “My Selling” section, click “My Offers” and choose one of two subfolders: “Received Offers” and “Vehicles I Offered.” “Received Offers” subfolder contains all offers that were made to you (as a seller) by other buyers. By clicking on the offer, you will be able to view the offer and communicate with the buyer by accepting, declining, making a comment or a counter offer.
“Vehicles I Offered” subfolder contains all vehicles you have offered to other buyers. By clicking on the offer, you will be able to view and retract your offer or accept, decline, comment or counter their offer.

How can I set up alerts for buyers?

Once logged in, click “Manage Account” at the top right corner. Under “My Selling” section, click “My Alerts” and choose subfolder: “Buyer Alerts.” You will then see a button called “Add New Alert.” When you click on this button, you will see a screen asking you to select the desired filters to setup your alert.

How can I keep track of buyers that interest me?

From the menu bar, simply hit “Search Buyers” and you will be able to narrow your search by the type of vehicle you are selling and the type of buyer you are seeking. You can then add the buyers that interest you as a “Favorite,” and track them in the “My Account” page under the “My Profile” section by clicking on “My Favorites.”

You can also, click on the “Save Interest” link in the buying interest contact panel and then track the buyer in the “My Account” page under the “My Selling” section by clicking on “My Saved Interests.”